Business writing skills
Writing Basics & Formatting: Clarity is king in business writing. Use a 3-step strategy to improve your clarity and efficiency.
Mechanics & Effect: Grammar and punctuation matter. They are a mark of your credibility and level of professionalism. Learn 7 strategies to increase the effectiveness of your writing.
Email & Document Samples: Business content is delivered in a variety of mediums. Email is the most common; other document samples included.
Bad News Messages: Learn how to deliver bad news messages with tact, and the importance of clear communication in a crisis.